Destiny 2 Update Causes Players' Usernames to be Wiped Out

A recent Destiny 2 update inadvertently wiped out a significant number of players' usernames due to a malfunction in the game's moderation system. This article details Bungie's response and what players can do.

Destiny 2 Username Glitch: Bungie Names Mysteriously Altered

Bungie to Issue Free Name Change Tokens

Following a recent game update, many Destiny 2 players discovered their Bungie Names (account usernames) had been unexpectedly replaced with "Guardian" followed by a random number sequence. This widespread issue, first reported around August 14th, stemmed from a glitch in Bungie's name moderation system.

Bungie acknowledged the problem on Twitter (X), stating they were investigating the issue affecting a large number of accounts and planned to provide all players with an additional name change token.

Bungie's name moderation typically flags and alters usernames violating their terms of service (offensive language, personal information, etc.). However, this incident affected numerous players with perfectly acceptable, long-standing usernames – some dating back to 2015.

Bungie swiftly investigated and implemented a server-side fix to prevent further accidental name changes. They confirmed the root cause and assured players that the distribution of free name change tokens was still forthcoming. Further updates and communication from Bungie are expected.

Players impacted by the unintentional name changes should remain patient and await the promised name change tokens and further communication from Bungie.