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Sony recently shed light on the cause of the PlayStation Network (PSN) outage that disrupted services for nearly a full day over the weekend. In a social media update, the company attributed the disruption to an "operational issue," but did not delve into specifics or outline measures to prevent future occurrences. This lack of detailed communication has left many users seeking more clarity on how Sony plans to safeguard against similar disruptions moving forward.
In response to the inconvenience caused, Sony has announced that PlayStation Plus subscribers will receive an additional five days of subscription time, which will be automatically credited to their accounts. This gesture aims to compensate for the disruption experienced by the community.
Throughout the outage, a significant number of players faced challenges, with over a third unable to log in, and others reporting frequent server crashes. These issues not only affected multiplayer experiences but also highlighted the broader implications of Sony's requirement for a PSN account, even for single-player games on PC. This policy has been a point of contention among players, and the recent outage has only amplified these concerns.
This incident is not the first time PSN has faced significant downtime. A notable precedent was the massive data breach in April 2011, which resulted in over 20 days of service disruption. While the current outage is less severe, the dissatisfaction among PS5 users is palpable, particularly due to Sony's limited feedback on the matter.
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