FlySmart

Enhance your travel experience with the Malaysian Aviation Commission's (MAVCOM) new FlySmart mobile app, designed to ensure your traveler's rights are protected at every step of your journey. With FlySmart, you can travel with confidence and ease.

Getting started is simple. Just create a consumer account on the FlySmart app by entering your email address, name, and phone number. Your personal data is used exclusively for managing your complaints, ensuring your privacy and security. For more details on how your data is handled, please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.

Once registered, the FlySmart app empowers you to lodge complaints directly to MAVCOM about any flight-related service issues, non-compliance, or violations you encounter during your air travel. You can bolster your case by instantly taking photos and attaching relevant documents to your reports. Stay informed on the progress of your complaints with real-time notifications and track them using the Case History list.

Stay ahead with the latest travel-related updates, including national flight disruptions, breaking travel news, and other significant events, all delivered directly to your FlySmart app. With easy access to the FlySmart website and Facebook page within the app, comprehensive travelers' rights information is always at your fingertips.

Download and install the FlySmart mobile app today to travel smarter and more securely. Remember, an internet connection is required to utilize all features of the app.

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1. Additional features
   • Travel Advisory
   • Know Your Rights
   • Account Deletion
   • Refund Process
2. Bug fixes
3. Design improvements