LG ThinQ

Smart home devices manager.

Connect your IoT home appliances to the LG ThinQ app.

Enjoy effortless product control, smart care, and convenient automation in one intuitive solution.

■ Discover the convenience of smart home appliances through the Home tab.

- Remotely manage your IoT home appliances using our user-friendly app.

- Receive personalized recommendations for optimizing appliance usage based on your history.

■ Experience ThinQ UP appliances that grow with you.

- Personalize start and end melodies for various home appliances.

- Download new cycles for your washing machine, dryer, styler, and dishwasher to suit your lifestyle.

■ Explore innovative ways to use your appliances.

- Browse advanced laundry care techniques in the Discover tab.

■ Create customized smart routines tailored to your lifestyle.

- Automatically activate lights and air purifiers at your wake-up time.

- While away on vacation, schedule products to power down automatically and save energy.

■ Track your energy consumption effortlessly.

- Use Energy Monitoring to compare your power usage with similar households.

- Set energy-saving goals and receive real-time notifications to optimize efficiency.

■ Manage everything from troubleshooting to service requests directly within the app.

- Utilize the Smart Diagnosis feature to assess your product’s condition remotely.

- Schedule a visit from a certified technician for expert diagnosis and repair.

■ Ask our AI-powered chatbot about ThinQ home appliances anytime, day or night.

- The chatbot delivers customized responses based on your specific product status.

■ Access LG home appliance manuals conveniently in one location.

- Explore a variety of resources, including function guides and essential usage tips.

※ Note: Available services and features may vary depending on your product model and country or region of residence.

The accessibility API is used exclusively to relay signals from TV remote control inputs to your smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app.

We only access the minimum required information necessary to operate your smartphone—no additional data is collected or used.

* Access Permissions

Certain optional access permissions are required to enhance service functionality. Even if these permissions are declined, you can still access all basic service features.

[Optional Access Permissions]

• Calls

- To connect with the LG Service Center directly

• Location

- To detect and connect to nearby Wi-Fi during product registration

- To define and store your home location in Manage Home

- To access current location-based data like weather

- To detect your current location for Smart Routines activation

• Nearby devices

- To discover and pair with Bluetooth devices when adding products to the app

• Camera

- To capture a profile picture

- To share a home or account via QR code scanning

- To add products by scanning QR codes

- To upload photos in "1:1 Inquiry" support

- To document purchase receipts during product registration

- To use the AI oven Cooking Record function

• Files and media

- To set and attach personal images in Photos

- To upload photos in "1:1 Inquiry"

- To store purchase receipts during product registration

• Microphone

- To analyze product conditions using Smart Diagnosis

• Notifications

- Notifications are vital for receiving timely updates on product status, alerts, benefits, and service news

What's New in Version 5.0.30250

Last updated: September 4, 2024

• Get instant support through ‘Chat with LG’ for quick 1:1 assistance
• Benefit from the Easy Retry feature, allowing you to resume product registration from your last saved step without hassle