RCM

Enhance your field operations with RCM, seamlessly integrating with RecoveryConnect® and MRS web apps. To get started with RCM, watch our detailed Permissions Walkthrough at https://youtu.be/rW0rJGe0Wr8. For more information on how we handle your data, please review our Privacy Policy at https://mbsicorp.com/privacy/.

Empower your field agents with RCM, providing them with real-time repossession assignment information directly at their fingertips. This immediate access to case data helps agents avoid wrongful repossessions and efficiently update the status of units to On Hook. Once marked as On Hook, agents can proceed with the asset recovery process at a time that is both safe and convenient.

RCM's mapping feature revolutionizes how drivers manage their tasks. With custom icons, agents can easily scan and run addresses, set pick-up locations, and recover more units with efficiency. The ability to create and store filters allows you to focus your map on what matters most to your agency. Each asset recovery form not only captures condition information and photos but also automatically generates a Condition Report that is promptly submitted to the client.

With RCM, you can enjoy a range of features designed to streamline your operations:

• Customize map icons (Pro)
• Mark collateral as On-Hook with just one quick button press
• Streamline the Asset Recovery process for quick condition, photos, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark “Favorite” cases for quick access
• Filter cases to efficiently run addresses
• One-tap quick updates
• Auto-generated geo-updates
• Work your To Do list to capture quick condition reports of recovered units

Our dedicated support team is available 24/7 to assist with any RCM-related queries. You can reach out to us through our Contact Us page or directly via our website at https://mbsicorp.com/contact/.

What's New in the Latest Version 3.0.33

Last updated on Oct 2, 2024

The latest update introduces the ability to accept cases directly from your mobile device. With the new feature, users can now accept or decline cases from the NEW CASES section on the home page. Enhance your workflow by long-pressing to multi-select cases, and utilize search or filter options by client, case type, dates, or accepted before status. All your actions are meticulously logged in the case History for complete transparency and tracking.