Mein o2

Manage your o2 account anytime, anywhere with the award-winning Mein o2 app.

Access key services and benefits for both prepaid and contract customers. Business customers can use the dedicated o2 Business App.

Mein o2 App Features:

Contract Customers:

• Consumption Monitoring: Track data usage (domestic and international), calls, and SMS exceeding your plan limits. A home widget is also available.
• Tariff Management: Review tariff details and add options.
• Account Management: Update personal information on the go.
• Billing: Access invoices and detailed billing statements (EVN).
• SIM & Contract Services: Manage SIM cards (including eSIM activation and number portability), and third-party services.
• Network Status: Check o2 network coverage and report outages.
• Loyalty Program: Enjoy exclusive monthly benefits with the Priority loyalty program.

Prepaid Customers:

• Usage Tracking: Monitor data, minutes, and SMS usage.
• Account Balance: View and easily top up your credit.
• Tariff Options: Change your tariff or add options.
• Account Management: Update your personal information.
• Network Status: Check o2 network coverage.

My Handy Customers:

• Contract Details: Access information about your My Handy contract.
• Digital Invoices: View invoices electronically.
• Installment Plan: Track your installment plan progress.
• Early Payment: Make early payments.

Important Notes:

• Mein o2 is for o2 private customers. Business customers should use the o2 Business App.
• Alice Mobile and third-party providers are not supported.
• The app relies on Telefónica Germany's online services. Service availability is not guaranteed. An o2online.de account is required.