Turkcell

For all your transactions and technology shopping needs, the Turkcell app is your go-to solution!

With the Turkcell app, you can effortlessly monitor your usage, view and settle your invoices, top up your account, purchase packages, and shop for electronics—all free of charge. The renewed interface allows for seamless navigation between Turkcell and Turkcell Pasaj. Through the app, you can access our exclusive promotions, reminders, and offers. It's time to explore the privilege of shopping for a wide range of technological products through the Turkcell app with Turkcell Pasaj!

• Access Turkcell Pasaj via the Turkcell App!

Turkcell Pasaj is Turkey’s pioneering electronic marketplace. You can access it directly from the welcome screen of the Turkcell app. Keep an eye on campaigns and special offers from the home page. Browse thousands of technological products in the "Categories" section and track your order status in the "Orders" section. In the "Pasaj" section of the Turkcell app, take advantage of additional installment options for mobile phones, smartwatches, computers, tablets, household appliances, personal care products, and more, available with credit cards and invoice payments.

• Explore Packages and Tariffs Tailored to You!

Check your current line's remaining usage from the "My Remaining Usage" section on the Turkcell home page. If your current package doesn't meet your needs, explore the packages offered and easily switch to a new one from the "Packages" section. From this section, you can also handle transactions for another line, such as paying bills, topping up, and sending packages as gifts to your loved ones. You can also apply for a new line or transfer your existing line to Turkcell from this section.

• Choose Your Surprise Gift with Shake and Win

Participate in the ‘’Salla Kazan’’ campaign through the Turkcell app and win exciting gifts like internet and digital services every week.

• View All Gifts in the "Gift Center"

In the Gift Center, you can view all the gifts you've earned and those you can still earn from Turkcell. Stay updated on new campaigns, gifts, and opportunities. Start using your gifts anytime or share them with your loved ones.

• Request Support

If you encounter call or connection issues, check the status in the ‘’Support’’ section. If the problem persists, report it by sending your location through the app. You can create a request by taking a photo of your document and sending it to us. Track the status of your requests and get quick answers to your questions by messaging with our chatbot.

• Complete Your Transactions Easily

Access all your transactions under the relevant headings from the "Settings" section. Apply for new lines, fixed internet, and Superbox, and track your application status from the "My Subscriptions" section.

• Discover Features for Non-Turkcell Members!

You don’t need to be a Turkcell customer to use the Turkcell app. Even as a non-Turkcell customer, you can use the app for free. Easily switch to Turkcell Pasaj and benefit from numerous technological products with up to 36 months of installments and free shipping.

From the welcome screen, you can perform many transactions without logging into the app. For your loved ones who are Turkcell users, you can top up their accounts and send packages as gifts. You can also transfer your line to Turkcell, request new lines, apply for fixed internet, track your application statuses, apply for Superbox, and discover Turkcell applications.