FLS MOBILE FLOW EDITION

Dynamic Workforce Management with Always-Connected Field Teams

FLS MOBILE FLOW EDITION

Our vision: A responsive field service solution that harnesses digital transformation to empower your mobile workforce - delivering simplicity without creating extra tasks.

Beyond transparent, paperless work order processing, our FLS MOBILE FLOW EDITION enhances operational efficiency across your entire service workflow. Your technicians can focus on what matters most - delivering exceptional customer experiences.

From automated ETA notifications via SMS to live GPS tracking, we minimize customer wait times through intelligent communication tools that keep clients informed every step of the way.

Integration with our dynamic FLS Real-Time-Scheduling engine provides unmatched flexibility, enabling seamless incorporation of same-day service requests and urgent call-outs into existing routes.

The evolution continues: We've transformed digital workflow processes into an intuitive mobile application - FLS MOBILE FLOW EDITION.

Are you currently using BPMN standards for process modeling - or considering implementation?

Now your optimized workflows translate directly to our mobile platform. Our app delivers intuitive integration of field operations, providing precise workflow steps tailored to each unique service scenario.

CORE FUNCTIONALITY OVERVIEW

• BPMN Workflow Engine: Direct implementation of BPMN-standard processes with flexible configuration options. Rapid process digitization with our comprehensive toolkit.

• Intelligent User Assignment: Context-aware interface adapts to technician skill sets and minimizes execution errors through clear process guidance.

• Comprehensive Data Synchronization: Full customer records, asset information and material data available on-device (offline, online and hybrid operation modes).

• Advanced GIS Integration: Google Maps compatibility with support for custom geospatial systems.

• Collaborative Operations: Staff Radar locates nearby technicians for assistance requests while secure link sharing enables partner integration.

• Real-Time Communications: Priority push notifications and automated customer updates (ETA alerts via SMS/email with optional live tracking).

• Digital Documentation Suite: Complete case documentation (online/offline) including customizable reports, digital checklists and master data updates.

• Smart Scheduling Integration: Technician-initiated appointment booking coordinates automatically with FLS Real-Time-Scheduling.

• Multimedia File Management: Real-time exchange of photos, documents (Word, Excel, PDF) with ERP/CRM synchronization.

• Compliance-Ready Verification: Digitally signed customer confirmations and technician reports with full audit trail.

• Mobile Resource Management: Complete materials handling including:
• Inventory control and van stock management
• Serialized asset tracking
• Material transfer logging
• Replenishment requests

Contact our solutions team at +49 431 239 710 or email [email protected] for more information.

Version 7010.1090.80694 Updates

Released October 25, 2024

This maintenance release includes performance optimizations and stability improvements. Update to access the latest features.